Introduction
We, Techwitt (hereinafter “Company” or “Techwitt”), are aware of privacy issues that may occur through the use of our products, services, and website. This Privacy Notice describes your privacy rights regarding collection, use, storage, sharing, and protection of your Personal Information by Techwitt.
This Privacy Notice does not apply to information about you collected by any third party, including through any content (including advertising) that may link to, or be accessible on, our website or through our services. This shall instead be governed by such third party’s terms and policies. This Privacy Notice contains links to some of the third party’s terms and policies to make your investigation more convenient.
Information Collection
We collect data to operate effectively and provide you the best experiences with our services. The collection occurs while you are usingTechwittwebsite, services, and/or products.
We get this data in two ways:
You provide some of this data directly or contact us for support.
Some of the data (usage data) is collected automatically. This data is mostly non-personal. Usage data is collected by recording how you interact with our products and services.
“Do Not Call” List
Techwitt works with incoming calls from people who need our help. TechwittAgent may call you only upon your request that they do so, or if you have scheduled a call according to a mutual (oral and/or written) agreement between you and the Agent.
Nevertheless, if you do not want to receive any calls from Techwitt, you can always request an Agent to put you on our internal “Do Not Call” list during the call/session. You may also request to be put on the internal “Do Not Call” list by clicking here. Please note that it may take up to thirty (30) days for your request to be implemented.
Remote Access
“Remote Assistance” offers remote access service to assist us in diagnosing and resolving technical and system issues that appear on your computer. To perform a remote connection, our Agent must receive your prior explicit consent to do so. Explicit consent — also known as express or direct consent — means that an individual is clearly presented with an option to agree or disagree with the collection, use, or disclosure of Personal Information and unambiguously signals his or her agreement.
Additionally, you can terminate the connection at any. Our Agent will describe to you how to disconnect before the connection is launched.
Email Communication
We will send you important administrative and transactional messages (i.e., service notifications) about the work that has been completed and send a questionnaire via email after each session. We ask you to answer all of the questions to enable us to improve our service.
Data Sharing
We respect and protect your private information. We restrict access to Personal Information to Company employees, contractors, and agents who need this information to perform their job duties. Those who have access to Personal Information are subject to strict contractual confidentiality obligations.
Tracking Technologies
Techwitt collects some non-Personal Information through the use of various tracking technologies including cookies.
Cookies are pieces of data that a website can send to your browser, which may then be stored on your computer. Techwittmay use cookies to enable us to collect certain information when you visit theTechwittweb pages, including, for example: internet protocol address (IP address), browser type, operating system, referring website, date and time of visit, URLs of visited pages, etc.
We made a separate policy only about cookies to make it easier for you to learn more about them, how we use them, why we use them, and what to do if you do not want them being stored on your computer. Investigate this question here.
Retention of Personal and Non-Personal Data
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. For example, we may keep certain information even after you stop using our services if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
Information Security
Security, integrity, and confidentiality of your information are important to us, and we take them very seriously and do our best to secure your information. But remember that the Internet is not a secure environment, so we encourage you to be vigilant about protecting the confidentiality of your information.
Managing Your Privacy Settings
We fully respect your privacy and will use the minimum personal data required to provide you with our services, improve our products and services and personalize our recommendations. You can review and manage your privacy settings by contacting our Customer Support via email or via call to 866-832-4405 .
Changes to This Notice
We may change this Privacy Notice. The “Effective Date” section at the top of this page states when this Privacy Notice was last revised. Any changes to this Privacy Notice will become effective when we post the revised Privacy Notice on this page.
Your use of theTechwittservices following these changes means that you accept the revised Privacy Notice. We encourage you to periodically review this Privacy Notice to stay informed about how we collect, use, and share Personal Information.
Contact Us
Please contact us here or through our website here in case you have any questions, concerns, or suggestions regarding our Privacy Notice.